- Enrollee Documents & Resources
- Afterhours Care
- Coordination of Benefits
- File a Grievance or Appeal
- Healthy Behaviors Programs
- Health Risk Assessment
- Language Assistance
- Enrollee Rights & Responsibilities
- Oral Health & Wellness Tips
- Report Fraud, Waste and Abuse
- Satisfaction Survey Results
- Update Contact Info
Enrollee Documents & Resources
- Enrollee Handbook - English
- Enrollee Handbook - Spanish
- Email Authorization Form – English
- Email Authorization Form – Spanish
- Fair Hearing Request Form
- FL Medicaid Provider Directory (Adult)
- FL Medicaid Provider Directory (Child)
- FL Medicaid Provider Directory (iBudget Adult)
- FL Medicaid Provider Directory (iBudget Child)
Oral Health & Wellness Tips
LIBERTY cares about more than just teeth! We care for our enrollees' overall health and wellness. In order to help you better understand and ensure oral health in your home, we offer these valuable resources:
LIBERTY covers emergency dental care. You can get emergency dental care 24 hours a day, 7 days a week at any in or out of network office. Emergency care can be for pain, bleeding or swelling.
Call:Your Dental Home for instructions on how to proceed. If you cannot reach your Dental Home, call LIBERTY at 1-833-276-0850 (TTY 1-877-855-8039). LIBERTY’s 24 hour on call service will help you.
Coordination of Benefits
If you have other insurance that includes dental benefits, please complete the Coordination of Benefits form
Healthy Behaviors Programs
This information is available for free in other formats. Please contact our customer service number at 1-833-276-0850 or TTY 1-877-855-8039 Monday through Friday from 8:00 a.m. to 8:00 p.m. (ET).
Enrollee Rights & Responsibilities
Enrollee Rights and Responsibilities can be found in the Enrollee Handbook you received upon enrollment. You can also view the Enrollee Handbook by clicking on the link below. If you have questions about your rights and responsibilities as an enrollee, please contact LIBERTY’s Member Services Department toll-free at 1-833-276-0850 (TTY 1-877-855-8039). Hours are Monday through Friday from 5:00 am to 5:00 pm PST.
How do I report Fraud, Waste and Abuse?
To report possible unethical business practices or potential illegal activity regarding our health Plan, our providers, vendors, or recipients, you may contact LIBERTY:
Compliance Hotline: (888) 704-9833
Mail: LIBERTY Dental Plan Compliance Department
- P.O. Box 15149
- Tampa, FL 33684
You may remain anonymous if you prefer. All information received or will be treated as confidential, and the results of investigations will be discussed only with persons having a legitimate reason to receive the information.
Satisfaction Survey Results
- Coming soon