Liberty Dental Logo
FL Medicaid banner

Oral Health & Wellness Tips

LIBERTY cares about more than just teeth! We care for our enrollees' overall health and wellness. In order to help you better understand and ensure oral health in your home, we offer these valuable resources:

Afterhours Care

LIBERTY covers emergency dental care. You can get emergency dental care 24 hours a day, 7 days a week at any in or out of network office. Emergency care can be for pain, bleeding or swelling.

Call:Your Dental Home for instructions on how to proceed. If you cannot reach your Dental Home, call LIBERTY at 1-833-276-0850 (TTY 1-877-855-8039). LIBERTY’s 24 hour on call service will help you.

Coordination of Benefits

If you have other insurance that includes dental benefits, please complete the Coordination of Benefits form Link Icon

File a Grievance or Appeal

To submit a written Grievance or Appeal, please use the link below to print and mail to LIBERTY Dental Plan, or complete the online form below.

Enrollee Grievance & Appeals Form PDF Icon HTML Icon
Submit Grievance or Appeal Online Link Icon

Healthy Behaviors Programs

Coming soon

Language Assistance

This information is available for free in other formats. Please contact our customer service number at 1-833-276-0850 or TTY 1-877-855-8039 Monday through Friday from 8:00 a.m. to 8:00 p.m. (ET).

Enrollee Rights & Responsibilities

Enrollee Rights and Responsibilities can be found in the Enrollee Handbook you received upon enrollment. You can also view the Enrollee Handbook by clicking on the link below. If you have questions about your rights and responsibilities as an enrollee, please contact LIBERTY’s Member Services Department toll-free at 1-833-276-0850 (TTY 1-877-855-8039). Hours are Monday through Friday from 5:00 am to 5:00 pm PST.

How do I report Fraud, Waste and Abuse?

To report possible unethical business practices or potential illegal activity regarding our health Plan, our providers, vendors, or recipients, you may contact LIBERTY:

Compliance Hotline: (888) 704-9833

Submit a FWA concern online Link Icon

E-mail: compliance@libertydentalplan.com

Mail: LIBERTY Dental Plan Compliance Department

  • P.O. Box 15149
  • Tampa, FL 33684

You may remain anonymous if you prefer. All information received or will be treated as confidential, and the results of investigations will be discussed only with persons having a legitimate reason to receive the information.

Satisfaction Survey Results

  • Coming soon

Update Contact Info

If your contact info has changed, please let us know by submitting your updated contact details here:

Update Contact Info Link Icon